Frequently Asked Questions
Here at The Party People, we're more than happy to help make your party or event a success so please check out some of our Frequently Asked Questions.
If you can't find the answer to your question, please feel free to contact us and we'll answer your question as quickly as possible.
What would you like help with?
- I am looking at placing an order. Can you tell me if the items are in stock at the moment?
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Stock Inquiries (2)
- How long do you take to deliver my order?
- If I order some items, will they arrive in time for my event?
- I need my order earlier than your shipping options will allow, is there any way to get my order to me faster?
- How much does it cost to have some items shipped to my country?
- If I order more than 1 item, does my standard shipping cost go up?
- If I order 2 items, do I pay $9.95 postage on each item or only on the 1 parcel?
- Can I (or my courier) collect my parcel from your store?
- Do you ship Australia-wide?
- What happens if I am not home when my parcel is delivered?
- Can you leave the parcel if I am not home?
- I haven't received my order yet, where is it?
- I add up all the shipping costs on the picking slip you put with my order and it doesnt add up to the total shipping cost?
- My order should fit in an post satchel which costs less than $9.95 so can you send in a satchel?
Shipping (13)
- What are your trading hours?
- Can I come and purchase items from your store?
- Do you have costumes for hire?
- Are you open late on a Thursday?
Retail Store (4)
- I received my parcel today and one of the items is broken. What can I do to get a replacement?
- I have received my parcel and part of my order is damaged/defective. What can be done to resolve this issue?
Refunds (2)
- How To Use Facepaint
Products (1)
- 'Egg'cellent Easter Hats!
- Have A Shamrockin' St. Patrick's Day!
- Forget About Lollipops! Make Lolly Kebabs!
- Decorating With Tablecloths
- Competitions - Reader Party & Costume Of The Month
- ANZAC Day
- Creating Personalised Party Banners
- Crustless Salmon Quiches
- Australia's Largest Party Store Grand Opening!
- Fancy Party Lighting Ideas
- Whats On
- Healthy Mexican Party Pizzas
- Fairy Star Wands
- Kissing Ball Decor
- The Party People Jokes
- American Independance Day
- Bastille Day
- Cool uses for Marshmallows
- Megastore Grand Opening Saturday 26th May 2012
- Subscriber Balloon Deal
- How to plan your party
- Light(er) Almond, Pear and Choc Chip Tart
- Ideas for Loot Bags
- Our Fantastic New Range of Party Food!
- Decorated Noodle Boxes & Treat Boxes
- Party Games for Kids
- Football Fever
- Our Fantastic New Range of Sweet Treats!
- Halloween Decorating Ideas
- Melbourne Cup Decorating
- Get into the Pink!
- 21st Birthday Party at the Ivy
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- Christmas Balloon Decor
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Party Times Articles (35)
- Once I have placed my order, how long will it take to get to me?
- I am not an Australian resident. Can I still place an order?
- I just place an order and accidentally left something out. Help me!
- I am looking at ordering a number of different items. Can you give me a price?
- Do you accept Cheques?
Ordering (5)
- Colourful Polka Dot Cake
- Choc-Strawberry Jelly Shots
- Homemade Marshmallows with a loving touch
- Sugar Sculpture's - Work's of Art!
- Spring Flower Popsicles
- Romantic Parking Ticket
- Personalised Candy Heart
- Aussie Lamington Recipe
- Conversation Heart Cheesecakes
- Silhouette Sandwiches
- Heart Shaped Cupcakes
- Chinese New Year - 2013 The Year of the Snake
- Fruit Jello Shots
- Coolest Idea for an Aussie Wedding
- Chocolate Sprinkled Hearts
- Oreo Tower Cake
- Fairy Floss that glows!
- Struck by Cupid's Arrow
- Strawberry Nutella Poptarts
- Heart Shaped Carrots
- Cupcake Decorating using Cupcake Wrappers
- DIY Fortune Cookies
- Pinata Cookies
- Crayon Heart Decorations
- Win An Epic Party
- Butterfly Fruit Pizza
- DIY Honeycomb Balls
- Chalk Paint Wine Glasses
- Sprinkled Letters
- Growing Sugar Crystals
- How to make custom coloured sprinkles
News and Reviews (31)
- When is the new shipment of Halloween stock arriving?
Halloween (1)
