Balloons - Pearl Ruby Red, Qualatex 25 pk

Product ID: 5486

Description
A pack of 25 of the very best quality latex balloons - the choice of professionals worldwide! This is a pack of uninflated balloons.

Perfect for filling with air or helium for ceiling balloons. These professional quality latex balloons can be air or helium filled and can be inflated to 28 cm (11 inches). When inflated with helium these balloons will last approximately 8-14 hours depending on the climate/conditions. Alternatively they can be inflated with air to last much longer. Made from natural rubber (latex), these balloons are bio-degradable.
Techey Specs

Product Dimensions

Product Length 38 cm
Product Width 28 cm
Product Depth 28 cm
Product Weight 95 g

Packaging Dimensions

Length 27 cm
Width 15 cm
Height 3 cm
Weight 95 g

Other Attributes

Shop by colour Red
Colour (Specific) Red
Balloon Size 11"
Balloon Shape Round
Design Plain
Product Type Decorating
Material Rubber/Latex
Method of Sale Sale
Shipping

We have a number of convenient shipping options for you to choose from.

The shipping options available to you are; (more detail on each provided below)

  1. $9.95 Regular Post (Australian Deliveries Only)
  2. Express Post (Australian Deliveries Only)
  3. Same Day Delivery (Sydney Orders Before 11am)
  4. International Mail (Non-Australian Deliveries Only)
  5. Pick-up at Store by You
  6. Pick-up at Store by Your Courier

*Note: Shipping options are for orders via our website. These do not cover orders over the phone or our decorating services you organise through our store decorators.

What Happens If I Am Not Home When My Parcel Is Delivered? If a delivery is made when you are not home, the parcel is taken to your local post office to await collection. You are usually left a note from the delivery driver to advise which local post office it was taken to but if you are unsure you can track your parcel by logging in at www.thepartypeople.com.au/accounts/login. (the post office will send you a note if the parcel is unclaimed and if it remains unclaimed for 3 consecutive weeks they send it back to us. If this happens we will not be able to refund the postage on your order. You may specify for the post man to leave the parcel somewhere for you, please note that if you request us to do this and the parcel goes missing after the post office advises they have delivered it, we do not take responsibility for the lost parcel.

What happens if my parcel is lost? All our delivery options are provided by a third party however It is rare that a courier company or Australia post lose a parcel. As delivery is provided by a third party for your conveninence, we cannot accept responsibility for a lost parcel however we really want you to have a great party so please contact us if your parcel is lost and we may find a way to resolve your situation at little or no cost to you.

Click here to go to our FAQ page for answers to more questions like this.

Below is an outline of each shipping option in more detail.

1. $9.95 Regular Post (Australian Deliveries Only)

  • This option is shipping by Australia Post using Regular Post
  • Delivery for this option is to anywhere in Australia
  • Pricing is $9.95 no matter how large or small your order is.
  • Pricing is $9.95 no matter where in Australia the delivery is going to.

DELIVERY TIMES FOR REGULAR POST
The below delivery times are an estimate. Since shipping is via Australia Post they are a separate company to us, we cannot guarantee these times but we can tell you that we don't usually experience difficulties is meeting the below times.

  • NSW is 2-3 business days for postcodes 2000-2338, 2413-2430, 2500-2639, 2649, 2653, 2665-2672, 2720-2730, 2740-2820, 2845-2877, 2900-2920
  • NSW is 3-5 business days for postcodes 2339-2412, 2431-2483, 2640-2647, 2650-2652, 2654-2660, 2661-2664, 2673-2714, 2716-2719, 2821-2835, 2837-2844
  • VIC is 3-5 business days for postcodes 3000-3210, 3750-3811, 3921-3944
  • VIC is 4-6 business days for all other victorian postcodes
  • QLD is 3-5 business days for postcodes 4000-4209, 4500-4549
  • QLD is 4-6 business days for all other Queensland postcodes
  • SA is 4-6 business days for postcodes 5000-5199, 5800-5999
  • SA is 5-8 business days for all other South Australian postcodes.
  • NT is 6-9 business days for postcodes 0800-0834
  • NT is 7-10 business days for all other Northern Territory postcodes
  • WA is 5-8 business days for postcodes 6000-6199, 6800-6999
  • WA is 6-9 business days for all other Western Australia postcodes.
  • TAS is 5-8 business days for postcodes 7000-7099
  • TAS is 6-9 business days for all other TAS postcodes

2. Express Post (Australian Deliveries Only)

  • This option is for shipping by Australia Post using Express Post
  • Delivery for this option is to anywhere in Australia
  • The price for this option varies based on the weight of your order.
  • Simply add items to your cart and select this option when in the "Shopping Cart" and click the "Calculate Your Shipping Cost" button to get a price on how much it will cost to Express your order and how long it will take.
  • Please make sure someone is available to collect the delivery and provide at least 2 contact phone numbers to avoid dissapointment.

DELIVERY TIMES FOR EXPRESS POST
The below delivery times are an estimate. While Australia Post guarantees next business day delivery to the postcodes below, as they are a separate company to us, we cannot guarantee these times but we can tell you that we don't usually experience difficulties in meeting the below times.

  • Orders placed before 11am to "Next Business Day Delivery Postcodes" below - Order will be dispatched on the same day and are estimated to reach you on the next business day.
  • Orders placed after 11am to "Next Business Day Delivery Postcodes" below - Order will be dispatched on the next day and are estimated to reach you on the day after the next business day.
  • Orders placed before 11am to other postcodes - Order will be dispatched on the same day and are estimated to reach you at least one business day quicker than regular postage times above. Australia post will send the order on the fastest possible delivery however there are no guarantees it will be any more than 1 day quicker than regular post.
  • Orders placed after 11am to other postcodes - Order will be dispatched on the next day and are estimated to reach you using regular postage times above. Australia post will send the order on the fastest possible delivery however there are no guarantees it will be any quicker than regular post.
  • If in the rare event that your order has an item that is not in stock you may have the option to wait for it to come back into stock, receive a refund or substitute for another item. If you select to wait for the item to come back into stock we will still send your order by express post and no refund will be given for the express service since it will still travel via the express post service.

NEXT BUSINESS DAY DELIVERY POSTCODES

  • NSW & ACT 0200-0250, 1000-1920, 2000-2338, 2280-2300, 2302-2310, 2340, 2348, 2350-2351, 2413-2430, 2440, 2442, 2444, 2450, 2460, 2468-2470, 2480, 2484-2490, 2500-2599, 2600-2641, 2649-2650, 2653, 2665-2672, 2678, 2680, 2708, 2720-2730, 2740-2820, 2826, 2830, 2845-2877, 2900-2920
  • VIC 3000-3220, 3335-3338, 3350, 3353-3356, 3427-3429, 3550, 3552-3556, 3660-3661, 3689, 3690, 3765-3767, 3782, 3785-3796, 3800-3806, 3825, 3840-3844, 3910-3915, 3930-3934, 8000-8899 (Townships Only in 3340, 3629-3632, 3750-3755, 3757, 3810, 3975-3977)
  • QLD 4000-4209, 4210-4299, 4300-4305, 4350, 4500-4510, 4520, 4550-4601, 9726, 9728-9729, (Townships only in 4650, 4655, 4670 and PO boxes only in 4352)
  • SA 5000-5199, 5800-5999
  • TAS 7000-7019, 7050-7053, 7055, 7248-7325, 7892
  • WA 6000-6005, 6800-6899
  • NT None

3. Same Day Delivery (Sydney Orders Before 11am via Want It Now)

 

  • This option is for shipping by Want It Now a service provided by Mail Call couriers
  • Delivery for this option is only to Sydney Metro areas (see allowed postcode below)
  • The price for this option varies based on the delivery postcode.
  • Simply add items to your cart and select this option when in the "Shopping Cart" and click the "Calculate Your Shipping Cost" button to get a price on how much it will cost to get your parcel via Want It Now.
  • Please make sure someone is available to collect the delivery and provide at least 2 contact phone numbers to avoid dissapointment.

DELIVERY TIMES FOR SAME DAY DELIVERY
The below delivery times are an estimate. While Want It Now & Mail Call Couriers guarantees same business day delivery to the postcodes below, as they are a separate company to us, we cannot guarantee these times but we can tell you that it is extremely rare for us to experience difficulties in meeting the below times.

  • Orders placed before 11am to "Want It Now Postcodes" below - Order will be dispatched on the same day and are estimated to reach you on the same day by 5pm.
  • Orders placed after 11am to "Want It Now Postcodes" below - Order will be dispatched on the next day and are estimated to reach you that day by 5pm.
  • Orders to postcode not listed in the "Want It Now Postcodes" list below - Please select a different delivery option as if you chose this option and your order is not in the Want It Now Postcode list, your order will be delayed as we try to contact you to determine the correct shipping method.

SAME DAY DELIVERY POSTCODES
2000, 2007-2008, 2010-2012, 2015-2050, 2060-2090, 2092-2093, 2095-2107, 2109-2122, 2125, 2127-2128, 2130-2138, 2140-2148, 2150-2168, 2170-2179, 2190-2200, 2203-2214, 2216-2234, 2555-2560, 2563-2568, 2570, 2748, 2750, 2752-2754, 2756-2757, 2759-2763, 2765-2768, 2770.

4. International Mail (Non-Australian Deliveries Only)

  • International Mail is for delivery to Non-Australian Locations.
  • The price varies based on the weight of your order.
  • Simply add items to your cart and select this option when in the "Shopping Cart" and click the "Calculate Your Shipping Cost" button to get a price on how much it will cost and how long it will take.

COUNTRIES WE SHIP TO
We ship to the below countries and shipping is usually 10-15 business days.  We do ship to other countries however please contact us for details. We ship to;

  • Canada
  • Japan
  • New Zealand
  • Singapore
  • United Kingdom
  • United States

5. Pick Up At Store By You

  • Pickup your order from our Sans Souci or Drummoyne Store during our opening hours. Click here for location and opening hours.
  • Our refund policy allows a full refund when you inspect your order in most cases when selecting this shipping option however see our Refund Policy for more details.
  • No Shipping or Handling Charges
  • Once your order is ready, we will contact you to let you know that it is ready to be picked up.
  • Allow at least 2 working days and call us before coming to our store if we haven't called you to advise your order is ready.
  • You will be required to sign to confirm you have received the parcel
  • You must bring photo ID with you and you must be the person named on the order or the person advised as the party picking up the order in the order comments.

6. Pick Up At Store By Your Courier

  • Send your own courier to pickup your order from our Sans Souci Store Only during our opening hours. Click here for location and opening hours.
  • No Shipping or Handling Charges
  • Allow at least 2 working days and call us before sending your courier.
  • DO NOT send your courier before we call you to confirm your order is ready.
  • Once your order is ready, we will contact you to let you know that it is ready to be picked up.
  • Notify us of the courier company that will be picking up your order to enable us to find the parcel for your courier in a timely manner.
  • MAKE SURE your courier is aware of you order number starting with "ORD-".
  • If your courier arrives without the order number and they are not willing to wait for us to locate your parcel they may leave and we will not be liable for any costs you incur as a result.
  • Your courier will be be required to sign to confirm they have received the parcel
  • We are not responsible for courier costs, courier delivery times, courier handling or miss handling,
  • We do not accept any responsibility for damaged items inside parcels delivered to you by your courier. The courier must ensure the contents are as required when receiving the goods.
Refund Policy

Contents



Change Of Mind or Order Placed in Error

 

We are not required by law to provide a refund for change of mind or for costumes items that don’t fit. However, at The Party People we are not “cranky pants” like some, so where possible we will try to exchange your purchase if the following conditions are met;

 

  1. You must notify us of a change of mind return within 30 days of purchase.
  2. The item is returned within 30 days of purchase.
  3. You provide a legible receipt as proof or purchase.
  4. Items are in a suitable condition for resale as new. This includes being in original sealed packaging as well as having all packaging such as header card and packing materials. For costumes this also includes in our opinion that they do not have excessive creases and are folded inside in a re-sellable condition.
  5. All original packaging, cables, manuals, accessories and other items that came with item are returned. If any item is missing, we will not provide a refund or exchange.  To avoid any disputes, it is your responsibility when purchasing the goods to ensure all items are in the purchased product prior to leaving the store.
  6. The quantity being returned is not a large quantity (The determination of what is considered a large quantity will be at our sole discretion).
  7. The item is not any of the following;
    1. A wig, cosmetic, makeup, undergarment or hosiery where it’s has been taken out of the packaging. For health reasons these items cannot be resold when returned once opened even if the packaging was damaged prior to purchase.
    2. A perishables such as food or candy. For health reasons these items cannot be resold when returned.
    3. A custom and personalised item.
    4. Helium product such as a helium tank or helium balloons. No refund will apply to unused gas in helium tanks. If a tank is returned and contains some (or all) helium inside, the remaining gas inside will be forfeit as the tank cannot be resold.
    5. Shipping or Delivery charges. Shipping is provided by a third party courier or post service as an added service for your convenience and as such, this is non-refundable
  8. The item was not discounted in any way.
  9. The item was not purchased as part of an order that had a discount applied to the order.
  10. We reserve the right to apply a 10% re-stocking fee plus a $10 processing fee.
  11. We reserve the right to determine if you are entitled to a refund, exchange or credit note for "Change of Mind" returns.
  12. Please contact us if you would like to return your order.  Please keep in mind that it is not a requirement of a retailer to accept a return for change of mind, it is a gesture of goodwill.

  

 

Returns Proceedure - Change Of Mind or Order Placed in Error


To organise a return or refund please contact the store by phone or email with the following

  1. Order number or receipt number
  2. Date of order
  3. Description of issue

 

We will generally be in touch within 24 hours to provide furthur assistance.

  • Once we get back in touch with you we will ask you to send the products or order back to us at your cost.
  • You may send back via your local post office or any other transport company you may find more suitable (however the condition of the products is your responsibility until they arrive back to us and if they are damaged in transit a return will not be provided).
  • Where a refund is provided this will be refunded to the same method as payment was made and this will take approximately 7 days. i.e. If you pay by mastercard the refund will be provided to the mastercard used to make the purchase.

 

 

 

Faulty or Damaged Products


All products that are sold by us are checked as part of our process in completing your order. On rare occasions items do become "damaged" as part of transporting the goods to you. A refund or replacement for a faulty product is conditional on the following;

 

  1. You must notify us of a Faulty or Damaged product within 30 days of purchase.
  2. Where a product is damaged, the item must not appear to have been used for it to be deemed as a "damaged product". For the avoidance of doubt, it is recommended that you notify us prior to the "latest I need my order" date and leave the product in its original packaging unopened.
  3. You must keep evidence of the faulty product and the carton in which it was shipped until we advise on your requested refund or exchange. We will require a photo or video of the product and package for insurance purposes to prove the issue. If the photo or video is insufficient we may request additional photo's or video's. If you dispose of the item before we approve (or reject) the claim, we reserve the right to reject your claim.
  4. We will not provide a refund or replace a product that has been misused, mishandled or incorrectly installed or serviced. It is the responsibility of the customer to ensure that all instructions and advice or warnings given by the manufacturer, supplier, or us are followed.
  5. The limit of the compensation for a faulty product will be the replacement or refund of that faulty product once it has been returned to us.
  6. We reserve the right to inspect and test a product to determine if it is in our opinion faulty or damaged. It is at our discretion that we determine if an item is damaged or faulty.
  7. The delivery time for a replacement product starts from when we confirm that we will replace your product and will then follow normal shipping times, the same as if the product was being dispatched as a normal order. See shipping times for details however the may vary if we need to source the product for you in which case we will notify you of delays.
  8. In the rare event that a product is Faulty or Damaged, please send a video of the Faulty product or image of the Damaged product to us within 7 days of originally notifying us of the issue. We may request that the product be sent back to us. If we require the product to be sent back to us and we find that the product is faulty we will provide a full refund (or we can send a replacement if you prefer) of the product and the shipping incurred for sending the product back to us with regular post. If the product is found to be in good working order, a refund will not be provided and you would be required to pay the shipping to have the product sent back to you.
  9. It is your responsibility to ensure that defective goods are suitably packaged for return shipping and include all original packaging, cables, manuals, accessories and other items that came with it. If we deem at our discretion that all the required packaging, cables, manuals, accessories and other items are not with your returned item, we may reject the return claim.



Returns Proceedure - Faulty or Damaged Products


To organise a return or refund please contact the store by phone or email with the following

  1. Order number or receipt number
  2. Date of order
  3. A photo of the item/s with the issue if its damaged or faulty.
  4. Description of issue

 

We will generally be in touch within 24 hours to provide furthur assistance and the outcome of our investigation.

 

  • If your return is approved, we will ask you if you would like a refund, credit, or replacement (at your discretion) generally by the next business day. If a refund or credit is requested, it will generally be processed within 7 days and if a replacement is requested and we have the replacement in stock, it will be dispatched within 1 business day or when it comes back in stock.   
  • If your return is subject to furthur inspection, we may ask the product is returned to us. In this scenario we will email you an Australia Post pre-paid postage return label for you to print and attach to the parcel with item/s that have an issue so you can post them back to us via any Australia Post box or Post office. When we receive the items we will inspect them and if confirmed that the items were damaged or faulty we approve your return as per the previous paragraph.

Where a refund is provided this will be refunded to the same method as payment was made and this will take approximately 7 days. i.e. If you pay by mastercard the refund will be provided to the mastercard used to make the purchase.

 

 

 

Problems With Order


Order isues are rare but can happen usually as a result of the shipping provider having an issue.

 

LOST

If your order is lost by the courier, we will provide a refund immediately or send you a new order whichever you request.

 

LATE

If your order is delivered late, please reject the parcel and contact us letting us know that you have rejected the parcel & it will come back to us or if you selected for the parcel to be left at your delivery address unattended, please contact us and we will email you an Australia Post pre-paid postage return label for you to print and attach to the parcel which you will need to lodge with your local post office box or post office. When the parcel gets back to us we will organise a refund for you within 7 days.

 

OTHER

If you have any other problems with your order please contact us before your event date. 

 

 

 

Balloons & Decorating Services


If decorations are damaged or destroyed while they are in our care, we will gladly replace them at our cost (e.g. if a latex helium balloon pop’s while we are onsite decorating a venue, we will gladly replace it at no cost to you). We will not be held responsible for any costs or damages caused either directly or indirectly as a result of decorations that become damaged or destroyed during or after they are in your care (or your venue's care). If you have any problems with your balloons or our decorating services, please contact us.

 

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16-Aug-2015 Product:

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